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Reason Why and Engagement
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All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Read the micro and macro elements of the organisational context.
Know how to read the elements of the organisation system and be able to integrate your expertise to achieve shared objectives.
Know how to recognise organisational details in order to be able to make the best use of them in your work.
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Understand your interlocutor's point of view in a flexible, attentive manner.
Listen carefully to the content of your interlocutor's message.
Remain engaged in the relational dynamic, i.e. observing the behaviour, attitudes and interactions between people, trying to understand others’ points of view.
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Be able to remain focused on yourself even when the environment is frenetic (disturbed).
Know how to recognise the quality of your behaviour in line with your role.
Be able to stay focused on yourself and aware of your behaviour in line with your role even when the environment is frenetic.
Putting your experience at the disposal of the organization setting the path and then following it. Directing your actions to achieve set goals. Quickly making forward-looking decisions.
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Know how to look and direct action towards the future. Pursue goals while having the road in mind and being able to make decisions quickly.
Be responsible and take prompt action to achieve goals.
Know how to use your experience to chart the course and speed decision-making.
Know the company, its mission and values to be able to represent them consistently. Cooperate proactively and build effective relationships with all actors involved. Contribute to the constant improvement of the company's reputation
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Act in a manner that is consistent with company values, having fully understood them and being able to contextualise them in the company system.
Become representatives and promoters of company values by contributing to the continuous improvement of the company’s reputation.
Build effective relationships based on shared meanings and core personal values.
Go beyond an initial superficial reading of the context. Identify macro and micro elements of the system. Adopt a leadership style based on the situation and who you are dealing with. Choose the right arrows from your quiver
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Be able to read the full context, penetrating through multiple levels. Know how to orient leadership style based on the context.
Know how to modulate your leadership style based on the context and the interlocutor.
Don’t overlook details, stay alert for a more accurate and thorough reading of the context.
Listen authentically and generously by putting yourself in the shoes of your interlocutors. Express sensitivity to what the interlocutor is communicating, making sure they have understood, rephrasing and summarizing what others said. Practice active listening, using the TED technique (tell, explain, describe) to foster understanding of each person's point of view
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Focus on the other person, practising active listening, asking questions and encouraging discussion.
Listen empathetically and authentically, seeking full understanding. Show sensitivity to the content and mood of your interlocutor.
Listen sensitively by showing the other person that you understand. If necessary, summarise and rephrase.
Plan and provide constructive feedback that allows the other people to express themselves to the fullest. Encourage dialogue, prevent and notice the other person’s signs of stress and take actions to re-establish a balanced environment
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Create the conditions that foster dialogue and authentic expression. Engage in anticipatory thinking in order to be able to take action to restore balance if stress factors are noted.
Safeguard the singularity of others, paying attention to the method used to give feedback. Therefore, you must plan and provide constructive feedback.
Choose your words carefully. Act promptly if you notice signs of stress.
Recognise talents and assign consistent tasks to support their development. Encourage and implement an organizational culture full of stimuli and possibilities, necessary in the logic of continuous improvement
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Recognise and develop people's existing skills and assign tasks consistent with them.
Foster an organisational culture conducive to the discovery, development and promotion of talents, providing a stimulating environment in which to enrich oneself and discover new skills.
Ensure a stimulating environment in which talent can grow and constantly improve in line with the company's objectives.
Identify skills and motivations within the team assigning goals accordingly and encouraging independent achievement of results
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Be able to discern the team’s skills and assign goals based on them, promoting autonomy.
Promote autonomous goal attainment by delegating tasks to the right people.
Distribute tasks within the team, decentralising autonomy and relying on the right people.
Be in the here and now, by learning all the elements of communication (implicit and explicit messages) and becoming an engine of engagement. Leave no room for the "unsaid": pursue clear, well-structured communication, making sure everyone is on the same page, maintaining a courteous and pleasant tone. Express sensitivity in creating authentic contact so that the other can experience the virtual or personal encounter as a valuable relationship. Understand when you became distracted, then refocus and return to be fully present in the relationship
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Stop and concentrate on your breathing and focus on the moment (here and now), with self-awareness
Focus on relationships with others by fostering an authentic contact
Use courteous, pleasant tones, favouring a varied vocabulary. Pay attention to the clothing you wear.
Use your know-how and professional experience as an important source of innovation, questioning your own experience instead of taking it for granted. Share as much information as possible. Get involved with commitment, accepting feedback as an opportunity for reflection, professional and personal growth. Show curiosity and willingness to learn
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Draw on your own experiences, rethinking about and reflecting on them, to generate growth and innovation.
Use your own experience as a solid foundation for tackling new objectives
Learn from mistakes while remaining curious.
Make people sure to see consistency between what is said and what is done in all situations. Be accountable about your decisions and results. Express humility and self-confidence. Disagree without being disagreable
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Involve team members with authority, maintaining a humble attitude and trying to behave in a consistent manner. Become a point of reference.
Pursue consistency between what is said and what is done, answering for your decisions with confidence and maintaining humility and kindness.
Feel free to disagree without being disagreeable, maintaining authority and humility. Set an example.
Be able to read the contextual variables that the system proposes. Define winning strategies by being present and proactive, anticipating future scenarios in the design of innovative, forward-thinking environments
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Anticipate challenges by systemically reading the context
Take action actively, always striving for the maximum without being satisfied
Know how to seize the opportunities that the context proposes and take action actively to seize them
Recognise everyone's contributions, encouraging dialogue and creating an atmosphere of proactive sharing. Become a guarantor of the level and quality of the energy circulating in the team to achieve goals and meet challenges
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Recognising everyone's contributions, stimulating proactive sharing and dialogue, so that people can express their abilities to the best of their abilities to achieve excellent results
To create the conditions that allow people to express themselves to the best of their ability, guaranteeing the achievement of excellent results
Guarantee the level and quality of energy circulating in the team to meet challenges and achieve results
Understand the dynamics of inclusion and act consistently with the organization's values. Create teams where each person's specific contribution is valuable for others, encouraging diversity of thought. Promote respect as a necessary and enabling condition for building an inclusive climate. Value the expression of different leadership styles
All three answers are partially true, but only one fully describes the concept. We ask you to recognise which one.
Promoting respect and recognition of the contributions of individuals, encouraging the importance of diversity of thought and valuing different styles
Creating the conditions in which people feel free to contribute and welcome their uniqueness
Promote respect as a necessary value for building an inclusive climate